Mental Health Matters

Need help now

Mental Health Matters does not function as a 24/7 crisis response organization. In the event of an urgent situation, please reach out to the nearest emergency services. If you opt to call 9-1-1, inform the dispatcher that you or the person in question is undergoing a mental health crisis. If the situation is not an immediate emergency but you require prompt support, you can click on the link below to access a list of crisis hotlines that offer immediate assistance.

Public Resources Available

In the event of an urgent situation, please reach out to the nearest emergency services. If you opt to call 9-1-1, inform the dispatcher that you or the person in question is undergoing a mental health crisis.
Kids Help Phone
Text CONNECT to 686868 or 1-800-668-6868 (Canada Wide)
You will be connected to a volunteer crisis responder who can talk to you about any issue- big or small. You can end the conversation anytime by texting the word STOP.

Toronto Distress Center
Call 416-408-4357 for help within the GTA or 905-459-7777 for help in PEEL
Please click on the link above to their website for more mental health resources.

Provides free confidential support to post-secondary students in Ontario 24/7.
Call 1-866-925-5454
Text GOOD2TALKON to 686868

Canadian Mental Health Association
Call 1-88-811-2222 for support

Health811 Connect with a registered nurse day or night for free, secure and confidential health advice Call 811 (TTY: 1-866-797-0007)

Free In-person and virtual mental health Counselling

What’s Up Walk In

To be connected to a counsellor for a free telephone or video session, please call one of their locations, please click the image above to be directed to their website.

One Stop Talk

To connect directly with a counsellor through online video, go to, or call 1-855-416-8255. One Stop Talk operates Monday to Friday from 12 p.m. to 8 p.m., Saturdays from 12p.m. to 4p.m.

Private Therapy Resources:

Inquire About Funding Through:
ODSP – Contact your worker
Ontario Works – Contact your worker
Public Health – Eligible for short-term therapy if part of the TPH program
University/College Campus Insureance

Websites that Aid in finding a therapist:

Universities and their coverage regarding insurance

University of Toronto

Green shield
insurance Provider

Health and Dental Plan: Mental Health Practitioners – up to $100/ per visit and 15 visits/policy per year 

Toronto Metropolitan University

Green shield
insurance Provider

Extended health coverage 100% coverage for the services of a psychologist, counsellor/social worker, Master of Social Work or psychotherapists are covered to a maximum of $1000 based on reasonable and customary charges per benefit year

Seneca College

WeConnect Student Assistance
WeConnect Student Assistance Program (SAP) provides eligible students and their dependents with short-term therapy, lifestyle counselling, courses, tools and events to improve mental and physical health.

Trent University

Combined Maximum of $1000 per benefit year for:
Psychologist/ Psychotherapist / Social Worker (MSW) / Speech Therapist

Maximum of $1000 per benefit year per participant for:

  • Psychological Education Assessment/ testing 

George Brown College

80% up to $1,000 for services of a clinical psychologist, psychotherapist (Inclusing RSW and MSW social workers)

York University

UHIP Insurance Provider
YSF Health and Dental Plan – $125 per visit up to 15 visits


UHIP Insurance Provider
100% is covered per visit to your therapist – $1000 yearly

Ontario Tech University

100% of visits are covered for a max of $500 yearly

Centennial College

$500 combined maximum for a clinical psychologist/ speech therapist

Humber College

IGNITE Health and Dental Insurance Plan
80% covered at 300 dollars a year for a psychologist

University of Waterloo

Licensed Psychologists/ Clinical Counsellors / Psychotherapist / Masters of social work – 80% per visit up to $800 annually

Wilfrid Laurier University

Maximum of $100/per visit, up to a combined maximum of $1,000 per benefit year

McMaster University

80% up to 300 each year: combined services: clinical psychologist, psychotherapist or speech therapist

Queens University

Free access to Empwr Me psychologists, clinical counsellor or practitioner with a Master’s degree in social work: 90% per visit, annual maximum of $1000

Conestoga College

Psychologist/Social Workers – 70% per visit for an annual maximum of $300

Algonquin College

\Up to 2000 for outpatient psychologist/Psychotherapy care